Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Orders placed after business hours or on weekends will be processed the next business day.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location.

Estimated delivery times:

- Local (Indiana & nearby states): 1–2 business days  

- Domestic (United States): 2–5 business days  

Please note that delivery times are estimates and may vary depending on carrier delays or external factors.

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact the shipping carrier first.

If you still need assistance, reach out to us at support@venusvending.com, and we’ll do our best to help resolve the issue.

 

Damaged Items

If your order arrives damaged, please contact us within 3 days of delivery with photos and your order number so we can make it right.

Contact

For any shipping-related questions, please contact us at:  

support@venusvending.com